Frequently Asked Questions
+ How often should I groom my dog
- That depends on the dog's coat type, length and level of activity but regular grooming should be done about once a month
- If your dog has a continuous growing coat (Shih Tzu, poodle mix) then about 4-6 weeks depending on the length you like to keep them. A longer coat requires more frequent brushing and conditioning.
- Double coated or medium length coat (German shepherd, Labrador retriever, golden retriever) needs grooming to keep shedding down and remove undercoat, about every 5-8 weeks.
- Short haired dog (pit bull or doberman) needs grooming as often as you'd like in order to keep the nails short, about every 5-10 weeks.
- Puppies and dogs that have never been groomed before should be groomed more often in order to get used to handling and to avoid issues into adulthood.
+ Do you sterilize equipment between pets?
Yes. Bathing area, scissors, clippers, and surfaces are all cleaned with a spray disinfectant to ensure every pet is groomed in a clean environment.
+ What if my dog has sensitive skin or allergies?
We use a line of CHI pet products to help with skin conditions such as Itch Relief and Oatmeal.
+ What does "all-inclusive grooming" mean?
It means that with bathing or grooming the teeth brushing, nail trim/grind, premium shampoo, premium conditioner, ear cleaning, bow/bandana are all included. We don't upcharge for nail grinding, pet accents or products that offer the best bathing solutions for your pet's specific coat and health needs like large chain grooming salons tend to do.
+ What areas do you service?
We are based in Orlando, Florida and provide service to about a 10 mile radius of the city in zip codes 32801, 32803, 32806, 32812, 32814, 32789 and 32792. Our boundaries are Orange Ave to the West, Semoran Blvd to the East, Hoffner to the South and Aloma to the North. You can check your address when you book online.
+ Do you offer teeth cleaning?
We offer teeth brushing for dogs with our all-inclusive bathing or grooming service. Teeth brushing removes surface tartar and temporarily freshens breath. Teeth cleaning or Canine Dental Prophylaxis (Dental Cleanings) are conducted by a veterinarian, usually involve sedation and remove surface plaque and polish teeth. We do not offer Dental Cleanings.
+ Do you offer nail trimming or grinding?
We offer nail trimming and grinding for dogs with our all-inclusive bathing or grooming service. We also trim cat nails as part of our cat bathing or grooming. We also offer a Doggie/Kitty Mani Pedi which includes nail trim/grind, teeth brushing, ear cleaning, quick brushing, paw pad trim and for pups, a bandanna a cologne spray.
+ How long does grooming take?
It depends on what services your pet is receiving and how agreeable they are when it comes to handling during grooming related activities. Allot about one hour for baths. It can take up to two hours for grooming and deshedding.
+ Do you require vaccination records?
No. Squeaky Clean is a one-on-one grooming salon. We sanitize before and after each pet to ensure and maintain the best conditions to keep your pet healthy. We understand if your pet is too young, too old or allergic to shots therefore records are not required.
However, if you have recently had your pet vaccinated, please wait at least two days before booking any services. Pets can be sore from shots and not feel their best which can add to stress and discomfort.
+ How far in advance should I book an appointment?
Try to book your appointment one to two weeks before your preferred date. Check availability online as soon as possible to ensure you get your preferred day and time or get set up on am automated rebooking interval with us to maintain your priority on the booking schedule.
+ If I'm not home, could I leave a key, access code or send a digital key invite?
Yes. Let us know and we can accomodate any preferred absentee entry. We will make sure to contact you before arrival and let you know once your pet is returned. We will treat your privacy and home with the same respect as we treat your pet. Trust is earned and we strive with integrity to maintain that earned trust, every day.
+ What forms of payment do you take?
Cash, credit (we use Square), check (payable to Squeaky Clean Grooming), PayPal, Venmo, Cash App and Google Pay.
+ Do you offer a military discount?
Yes. Active service members from all branches of the US Armed Forces as well as active Florida public safety workers (Florida police and fire rescue) get 20% off their pet's all-inclusive bathing or grooming service. Retired service members or retired Florida public safety workers get 10% off their pet's all-inclusive bathing or grooming service. Active and retired military working dogs get 40% off their all-inclusive bathing or grooming service. These discounts cannot be combined with any other coupons or offers.